Our Services

No two clients are alike. That is why we have created a four-step process to ensure a perfect fit.

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Case Manager Home Visit: We schedule a convenient home visit to assess your loved one’s needs.

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Plan of Care: We present a written plan of care. All hours, services and fees are outlined clearly.

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Caregiver Match: We recommend a choice of 2-3 caregivers. You choose the one that best matches your loved

one’s needs.

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Evaluation Visits: We visit periodically (via phone and in person) to personally assess your loved one’s case,

and modify the level of care if necessary. No wonder many of our caregivers are like a member of the family!

Our Caregivers

All of our caregivers are experienced in home care. We also have Certified Nurses Assistants,

Certified Home Health Aides, retired LPN's and

RN's employed as caregivers. All staff are:

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Thoroughly screened.

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Bonded.

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Cleared through national background checks and

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E-Verify with the Department of Homeland Security.

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Covered by worker’s compensation insurance.

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Covered by professional liability insurance.

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English speaking and or multilingual.

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Licensed drivers with verified auto insurance.

***Caregiver qualifications vary by state due to licensing regulations. Please contact your local office for more

information.***

Initiating Contact With Home Health Service Providers

While 1-On-1 Care Matters does not provide Home Health services to our clients, we work closely with local

home health agencies that can provide our clients with treatment such as physical therapy, assistance with injections,

and wound care. If you or your loved one require assistance in any of these areas, we are happy to facilitate contact

between you and qualified health care professionals.

Initiating Contact With Hospice Facilities

While 1-On-1 does not provide medical services to our clients, we work closely with Hospice

facilities that will provide compassionate, individualized care for patients and their families. We will help our client

find a Hospice facility that provides patients and their families with pain and symptom management, as well as

psychological and spiritual support so that our clients can have peace, comfort and dignity.

Outside Hospice facility services may include:

A nurse practitioner on-call 24 hours a day.

Palliative care for pain control

Symptom management for comfort

Counseling and bereavement for patients and family

Assist with memorial preparations

Education for family regarding patient care and what to expect

Prescription medications, medical equipment, and supplies related to the terminal diagnosis

Assistance with insurance paperwork and other matters of financial concern

A dietitian to assess nutritional needs, provide information and implement a nutritional program

Therapists to assess physical or communication needs

Additional services that may be required to serve any individual patient